Healix are proud to offer a quality international medical rescue service in times of need. Below is a small sample of genuine “thank you” letters received by customers following their successful repatriations home with Healix.

 

"I wish to place on record our appreciation of the wonderful service we received by Charge Nurse Mark on the journey back from Laredo Hospital in Spain.  He took care of all the arrangements to ensure my wife was comfortable during the long journey home and did everything to make sure we had a safe journey.
Many thanks to him please."

Mr R. Hammacott, Cornwall

 
 

"Dear Sirs,
Re: Air ambulance from Nice to Birmingham
We would like to express our sincere thanks to your company for your assistance to Mrs Kelly.  We would especially like to thank Becky, Elizabeth and Jane who worked so hard for us at what has been a most stressful time.  Words cannot adequately express how much we appreciate what was achieved.
Once again, our sincere thanks."

Keith & Irene Williams, West Midlands

 
 

"Thank you for your kindness and professional help in bringing Michael back to the UK last Friday.  I cannot stress how much I was reassured and comforted.  I knew he was in safe hands."

Mrs  Burrows
Sussex

 
 

"I am just writing a note of appreciation for the effective and faultless repatriation organised by the company for me last Sunday night from Alicante to Gatwick and on.  Dr P was an excellent professional companion and I wanted for nothing with his help and good humour!"

Mr Carr, Nottingham

 
 

"May I bring to your notice the exceptional professionalism, competence and care displayed to me by your representative on the occasion of my repatriation - after a heart attack - from Zurich to my home address in Surrey.  After a comprehensive and understanding examination of me, Dr H certified that I was fit to travel by air to Heathrow.  From that point, until he safely deposited me at my home address, I remained under his constant and competent supervision.

Since my return, both my GP and Consultant have both expressed their appreciation for the transport report provided by Dr H - accurate, praiseworthy, exceptional detail and of enormous value in enabling them to complete their assessment of my predicament."

Mr Webster, Surrey

 
 

"I really don't know who to thank for the safe return of my husband from Sydney, Australia to the  UK on the 18th March so I want to thank you all for your care and consideration during what was, for me, such a difficult time.   All the people I spoke to were kind and straightforward and obviously getting on with the task of getting my husband and I home safely.  The Doctor was most thorough in his attention to my husband and such a pleasant young man, making a long journey pass in as comfortable a way as possible for my husband.

I'm aware that behind the people I spoke to are a team of other doctors and repatriation specialists and I would like to thank you all most sincerely. You are certainly a company to be recommended."

Mrs Docker, Surrey

 
 

"I feel I must write to congratulate you on moving me from Nerja to Blackpool after I became ill in Spain.  In these days of 'excuses and hiccups' it was enlightening to experience a well organised plan to repatriate me with the minimum of fuss and the maximum of efficiency.  Much of this I'm certain was due to being accompanied by your nurse Elizabeth whose personality, professionalism and infectious enthusiasm made a long journey shorter and less arduous.  What a star!

Finally may I say how pleased I am to give credit where it is due and thank you again for a job well done."

Mr. Robinson, Blackpool